Counselor Resources

Welcome to the SHINE Counselor Resources web page!  The materials on this page are resources for SHINE staff and SHINE volunteers.  Materials should only be used or reproduced with the express written approval of the Florida Department of Elder Affairs.  Please feel free to contact us if you have questions by calling the Elder Helpline toll-free 1-800-96-ELDER (1-800-963-5337) or email us at information@elderaffairs.org.

SHINE volunteer counselors provide educational materials and free unbiased insurance counseling assistance to Florida elders, caregivers and family members on Medicare, Medicaid, Prescription Assistance, Long-Term Care Planning & Insurance, and other health care issues. If you are interested in volunteering with your local SHINE program, please contact us by calling the Elder Helpline toll-free 1-800-96-ELDER (1-800-963-5337) or email us at information@elderaffairs.org.